English comment classification

NAWA’s API works for both Arabic and English comments. The same endpoints, same pricing, same response shape. The difference is under the hood: Arabic routes to ALLaM, English routes to Claude.

How routing works

Input language	Model	Dialect detection	Pricing
Arabic	HUMAIN ALLaM	Gulf, Egyptian, Levantine, MSA	Same
English	Claude	`null` (not applicable)	Same
Mixed	Claude	Detected if Arabic portion is sufficient	Same

Language is auto-detected. You do not need to specify the language in your request.

What changes in the response

For English comments, the dialect and dialect_confidence fields return null, and the language field returns "en". Everything else is identical.

{
  "intent": "question",
  "sentiment": "neutral",
  "dialect": "gulf",
  "dialect_confidence": 0.95,
  "language": "ar",
  "model": "nagl-v1"
}

{
  "intent": "question",
  "sentiment": "neutral",
  "dialect": null,
  "dialect_confidence": null,
  "language": "en",
  "model": "claude-v1"
}

Multilingual channels

If your channel has both Arabic and English comments, you can send all comments through the same /v1/classify endpoint. NAWA detects the language automatically and routes accordingly.

// Works for both languages - no changes needed
const comments = [
  "This video was incredibly helpful, thank you!",
  "ما شاء الله عليك، محتوى رهيب!",
  "Can you make a follow-up on this topic?",
  "متى الجزء الثاني؟"
];

for (const text of comments) {
  const { data } = await nawa.classify({ text, platform: 'youtube' });
  console.log(`${data.language}: ${data.intent} (${data.sentiment})`);
}

// Output:
// en: praise (positive)
// ar: praise (positive)
// en: suggestion (neutral)
// ar: question (neutral)

Reply generation

The /v1/comments/:id/reply endpoint also handles English. Arabic replies match the detected dialect. English replies are natural and platform-appropriate. Set language: "auto" (default) to let NAWA match the commenter’s language, or force a language with language: "en" or language: "ar".

Pricing

Pricing is identical for Arabic and English. No per-language surcharge.

Endpoint	Cost
Classify	$0.006
Reply	$0.008
Detect	$0.002
Moderate	$0.004

​English comment classification

​How routing works

​What changes in the response

​Multilingual channels

​Reply generation

​Pricing